How did that happen?: holding people accountable for results the positive, principled way

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The authors of the bestsellers The Oz Principle and Journey to the Emerald City present the third book in their accountability trilogy, in which they clearly explain how to hold others accountable for results utilizing their patented model of communicating expectations, along with a number of other practical tools that are easily remembered and applied.

Roger Connors and Tom Smith literally wrote the book on accountability. Their bestseller The Oz Principle has sold more than 500,000 copies in several editions since 1994.

As they've worked with thousands of clients over two decades through their firm, Partners in Leadership, the authors have developed new strategies for holding people accountable while building morale. They offer powerful steps to establish a positive "Accountability Connection," rather than waiting to place blame after problems arise and people fail to deliver.

Drawing on case studies, many from client companies, the authors show how to establish clear expectations and manage the unmet expectations that inevitably occur. And they offer a positive, principled way that engages hearts and minds.

This book can help people at every level---from senior executives to front-line workers---enjoy greater productivity, profitability, and job satisfaction.

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ISBN:
9781400142651
140019265
9781400192656
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Grouping Information

Grouped Work ID d6317c98-e9a3-162b-9fc0-799f2f9a40ca
full_title how did that happen holding people accountable for results the positive principled way
author connors roger
grouping_category book
lastUpdate 2017-11-17 01:52:19AM

Solr Details

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auth_author2 James, Lloyd., Smith, Tom
author Roger Connors
author2-role James, Lloyd.|Narrator, Smith, Tom, hoopla digital.
author_display Connors, Roger
available_at_catalog Wright Farms
detailed_location_catalog Wright Farms - Adult CD Audiobooks - Nonfiction
display_description

The authors of the bestsellers The Oz Principle and Journey to the Emerald City present the third book in their accountability trilogy, in which they clearly explain how to hold others accountable for results utilizing their patented model of communicating expectations, along with a number of other practical tools that are easily remembered and applied.

Roger Connors and Tom Smith literally wrote the book on accountability. Their bestseller The Oz Principle has sold more than 500,000 copies in several editions since 1994.

As they've worked with thousands of clients over two decades through their firm, Partners in Leadership, the authors have developed new strategies for holding people accountable while building morale. They offer powerful steps to establish a positive "Accountability Connection," rather than waiting to place blame after problems arise and people fail to deliver.

Drawing on case studies, many from client companies, the authors show how to establish clear expectations and manage the unmet expectations that inevitably occur. And they offer a positive, principled way that engages hearts and minds.

This book can help people at every level---from senior executives to front-line workers---enjoy greater productivity, profitability, and job satisfaction.

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publishDate 2009
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subject_facet & ECONOMICS / Human Resources & Personnel Management, Audiobooks, BUSINESS & ECONOMICS / Management, BUSINESS & ECONOMICS / Motivational, Employee motivation, Management -- United States, Organizational behavior, Responsibility
title_display How did that happen? : holding people accountable for results the positive, principled way
title_full How Did That Happen? Holding People Accountable for Results the Positive, Principled Way, How did that happen? : holding people accountable for results the positive, principled way [electronic resource] / Roger Connors and Tom Smith, How did that happen? [sound recording] : holding people accountable for results the positive, principled way / Roger Connors and Tom Smith
title_short How did that happen? :
title_sub holding people accountable for results the positive, principled way
topic_facet Audiobooks, Business, Employee motivation, Management, Nonfiction, Organizational behavior, Responsibility